Returns & Exchanges

At Porter Art Guild, we want you to be completely satisfied with your home decor and art pieces. If your selection isn't the perfect fit for your space, we offer a 30-day return window for all eligible items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal or contact our concierge team with your order number and the reason for the return to receive a pre-paid shipping label.

• 2.
  Package Your Art

  Carefully pack the items in their original protective packaging to ensure they are not damaged during transit back to our studio.

• 3.
  Ship the Item

  Affix the provided return label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.

• 4.
  Receive Your Refund

  Once our quality team inspects the returned item, we will process your refund to the original payment method within 5 to 7 business days.